Natural & Nutritional Products for Dry Skin & Skins Prone to Eczema, Psoriasis & Dermatitis


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Hope’s Relief Money Back Guarantee

Living with skin prone to eczema, dermatitis or psoriasis can be a trial of error when it comes to choosing effective products to care for your itchy skin. We want to give you the confidence to give Hope’s Relief a try! We stand behind our products and offer a 100% Money Back Guarantee.

As some itchy dry skin conditions may have been prevalent for some time, all we ask is that you give the products sufficient time to have an effect (at least 14 days consistent use) and if not satisfied we make it very simple to get your money back. We also have a Free phone number 0508 776 782 that you can call first before returning the product to discuss your experience with our staff.   Our main concern is getting you relief and results.

To obtain your Hope’s Relief Money Back Guarantee:

  1. Send us a letter within 90 days after making your purchase and explain why you are not satisfied in 25 words or more.
  2. You must have used our product for at least 14 days consistently first.
  3. Post the products back to Body and Soul Health Products,  Private Bag 47908, Ponsonby Auckland 1144
  4. Include proof of purchase e.g. Retail receipt or invoice from online.

Hope’s Relief Money Back Guarantee is available for all purchases made within New Zealand, both online and in-store. Please note that the cost of postage is to be covered by the sender.

All refunds are sent by cheque made out to the person returning the product.

Hope’s Relief is here to help you and your family

You can contact us at any time through

Alternatively, you can call Hope’s Relief on Free phone number 0508 776 782  Monday to Friday 10.00am to 5.00pm (NZST) with any questions you may have.

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