Natural & Nutritional Products for Dry Skin & Skins Prone to Eczema, Psoriasis & Dermatitis


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Terms of Trade


We accept payment via Visa, Mastercard and Internet Banking.

Visa / Mastercard

You will be asked to enter your credit card details during the checkout process. For details on security please read the “Website security” below.

Internet Banking

Simply select internet banking as an option during the checkout process. 
You will then need to make payment for your goods, including shipping, directly into our bank account via internet banking – full information on how to do this is provided during the checkout process.
Please insert your full name and Order Number (given to you during checkout) in the reference field when making the internet banking payment.
We will dispatch your order as soon as we see your payment in our accounts.
Should you wish to check if we have received payment do not hesitate to contact us.

 Website Security

We undertake every possible precaution to provide a safe and secure platform on which to conduct online transactions. uses the industry standard Secure Sockets Layer (SSL) protocol, which encrypts your information as it is transmitted over the internet. This encryption scrambles details such as credit card number, billing details and delivery address so that generally, other computers are unable to decipher the information, ensuring privacy and security. 

To make sure you are accessing a secure server, check for the unbroken key or closed lock symbol located generally either at the bottom left, bottom right or top right of your browser window. If this appears, then SSL is active. You can double check this by looking at the URL as well. If SSL is active, then the first characters of that line will read ‘https’ rather than just ‘http’. It is important for you to protect against unauthorized access to your password and to your computer. Ensure you logout when you have finished visiting especially if you access our website from a shared computer.


Change of mind?

We offer a full 30-day money-back guarantee on all goods returned to us in saleable condition (packaging must be unopened and in original condition).

© 2016 Hopes Relief. eCommerce Website by Pixelweb. Business Web Hosting by Lighting Host. All prices are in NZ Dollars